In an announcement on the official Star Ocean site, Enix has stated that the recent failures within Star Ocean 3 can be
traced to some of the original SCPH-10000 models of PlayStation 2. These machines were among the first ever
manufactured, and since their creation, Sony has changed its software library. However, Star Ocean 3 was coded using
features from the updated library which have caused a number of major problems, the most common of which has
been an inability to enter some battle sequences.
Since the problem is theoretically limited to a select set of owners who purchased their PlayStations before the model change,
Enix has stated that they have no plans for a recall of the game. In addition, due to the fact that this problem
is being blamed on the PlayStation 2 hardware, Enix has advised those players which experience the errors to contact
Sony directly and ask for compensation or replacement.